Student Professional Development Guidelines

All students must commit to and follow the Student Professional Development Guidelines during their enrollment at Paul Mitchell The School Roanoke. These guidelines were established to assist in creating a safe, focused, and enjoyable learning experience.

Attendance and Documentation of Time

1. The school records attendance in clock hours and gives appropriate attendance credit for all hours attended. The school does not add or deduct attendance hours as a penalty. Attendance is calculated using a computerized timeclock. This device may consist of an app that can be used on your phone, a biometric scanner in the school, or similar device. To ensure proper credit for clock hours, full-time students are required to clock in/out 4 times a day: when they arrive at school, when they leave for lunch, when they return from lunch, and when they leave at the end of the day. Part-time students are required to clock in/out 2 times a day: when they arrive at school and when they leave at the end of the day. If a student fails to clock in or out for the day on the student time clock, the student will not receive hours. If the student wishes to dispute any hours they feel earned, the student must provide documentation to verify attendance. This would include the student sign in sheet, the specialty class attendance role, and/or the guest service summary.
2. The school is open from Monday-Friday 9:00 AM - 4:30PM for day students; Tuesday-Thursday 9:00 AM-6:30 PM for 3-day students; and Monday through Thursday 5:00 PM-10:00 PM for night students.
3. All courses require continuous attendance.
4. The prescribed attendance schedule must be maintained each week.Alternate schedules are available to those students who qualify.
5. Night students may not miss Mondays; day students may not miss Monday and Friday.
6. Students must be on time, as tardiness inhibits the learning process.S tudents who are late for theory or a specialty class or a guest artist class may attend the class, but must be accompanied into the classroom by an instructor.Students are never excused from mandatory theory class to work in the clinic.
7. During the enrollment agreement period, students must maintain a 80% attendance average each month in order to complete the program within the scheduled program length. Students are allowed to miss 20% of their scheduled hours before having to pay extra instructional charges. Students may use the allowed 20% of their scheduled hours for vacation, doctor appointments, illness, etc.If a student must attend additional program hours beyond his/her maximum scheduled program length due to not meeting a 80% attendance average or in order to complete academic graduation requirements, the basic cosmetology and barber students will be charged an additional $12.50 for each hour scheduled to complete after the scheduled program length is reached. Extra instructional charges will be billed to the student’s account once the scheduled program length is reached.

Please note that if a student misses more than 14 consecutive calendar days, the student will be terminated from the program. 

8. If a Future Professional misses any time during Core, it is his/her responsibility to arrange with the Learning Leader to receive the handoffs, notes, assignments, etc. A Future Professional is only allowed to miss up to 21 hours of school while in the Core phase of the program. If the Future Professional misses more than the allowed 21 hours, he/she may be withdrawn and asked to restart in the next available Core program.
9. Students who are late or cannot attend school must contact the school and talk to the school service desk immediately. Day students must call in by 8:30 AM; night students must call in by 4:30 PM.
10. Students must request time off from school from the Future Professional Advisor.
11. Students are required to be in attendance a minimum of 7 hours per day; Tuesday through Saturday, 35 hours per week for the full-time schedule; a minimum of five (5) hours per day; Monday through Thursday, 20 hours per week for part-time students. Holidays such as Thanksgiving, December 24 and 25, and New Year’s Day will be set according to the calendar each year. Students cannot bank hours and attend over 20 hours per week for part-time and 35 hours per week for full time to make up for missing hours. Missed hours will count against the hours allowed to miss and overtime charges can occur.
12. To ensure proper clock hours are credited, full-time students are required to clock in/out when they arrive at school, when they leave for lunch, when they return from lunch, and when they leave at the end of the day. Parttime students are required to clock in/out when they arrive at school and when they leave at the end of the day.

Observe the appropriate breaks for your school schedule. Breaks are as follows:

13. Documentation of time: Students may not leave the school premises during regular hours without an instructor’s permission.
    1. Students who leave school premises who leave early must document their time by clocking out on the time clock.
14. Students may not clock in or out for another student.
15. Students must keep a record of all services each day on the “service tracking sheet,” which must be completed daily and turned in every month.

Professional Image:

All Future Professionals must adhere to the following professional dress code while in attendance:

1. Future Professionals may wear black or gray in any combination.
2. Phase Two Future Professionals may wear black , gray, or white in any combination.
3. A minimal print in clothing is acceptable if it is a black and white print.
4. Clothing should be professional and clean.
5. Any shoe color is acceptable as long as they are professional, practical, clean, and close-toed.
6. Hair should be styled prior to arriving at the school.
7. Any cosmetics should be applied prior to arriving at the school.
8. The following is a list of acceptable dress:
   1. Jeans or clothing made of jean material if they are black or gray in color.NO RIPS IN JEANS.
   2. Sweatshirts, printed T-shirts, hooded sweatshirts and/or jackets with the Paul Mitchell logo or the school logo may be worn.Hoods may not be worn in the building.
   3. Stylish hats and scarves.
   4. Fashionable sneakers i.e.Vans, Sperrys, Converse.Black, white, or gray CLEAN athletic sneakers.
9. Tights or leggings should be worn with skirts or dresses that fall above the knees for all Future Professionals.
10. Name tag — as provided by the school.All Future Professionals are required to wear a name tag while in attendance.

The following is a list of unacceptable dress for all Future Professionals in attendance:

1. Gym workout shoes, foot thongs, or beach sandals.
2. Tank tops, spaghetti string tops, or belly shirts.
3. Sweatpants.
4. Sweatshirts, hooded sweatshirts, jackets and printed T-shirts other than those with the Paul Mitchell logo or the school logo.
5. No shorts and/or skirts that fall above fingertips.
6. Baseball hats, visors, bandanas, caps, or beanies.
7. Spandex or biking shorts.
8. Headphones, headgear, and/or earphones are not permitted in the classroom or the clinic classroom.
9. Sunglasses.

Future Professionals who fail to comply with the Future Professional dress code may be coached and may receive an advisory.

Sanitation and Personal Services

1. Future Professionals must keep workstations and classroom areas clean, sanitary, and clutter free at all times.
2. Future Professionals must clean their stations in the clinic classroom, including the floor, after each service.
3. Hair must be swept up immediately after a service is completed, before blow drying.
4. Clinic stations must be cleaned at the end of the day, prior to clocking out for the day.
5. Future Professionals may have their hair or other services done the last Wednesday over every month. To receive a service, Future Professionals must do the following prior to starting the service:
   1. Notify a Learning Leader.
   2. Be scheduled off the service books by a Learning Leader.
   3. Pay for service supplies including perms, tints, bleaches, rinses, conditioning, treatments, manicures, nails, etc.
   4. Personal services are considered rewards and scheduled for Future Professionals who are up to date with all practicals, exams, and clinic practical worksheets. School assignments and successful learning are the priority.

Communication Guidelines and Professional Conduct

1. Visitors are allowed in the service reception area only.Visitors are not allowed in the classrooms, student lounge, or clinic classroom area.
2. Only emergency calls are permitted on the business phone.Future Professionals may use the Future Professional phones for a limited time.Please keep your calls to three (3) minutes or less.
3. Cell phones are permitted in assigned areas of the school.
4. Future Professionals may not visit with another Future Professional who is servicing a client.
5. Future Professionals may not gather around the service desk, service reception area, or offices.
6. Food, drinks, and water bottles are allowed only in the lunchroom.
7. Paul Mitchell The School Roanoke is a smoke-free campus.
8. Stealing or taking school property or another’s personal property is unacceptable, and is grounds for termination.
9. School adminstration has the right to access and inspect a Future Professionals locker at any time, refer to the locker policy

Learning Participation Guidelines

1. Peer teaching and tutoring are encouraged.Taking credit for another’s work or cheating during exams is unacceptable and is grounds for termination.
2. Future Professionals will be expected to maintain an average of 75% on all theory tests and assignments.
3. Future Professionals may not be released from required theory class to take a client.
4. Only service desk personnel may schedule or change client service appointments.
5. All services must be checked and the service ticket initialed by a Learning Leader.
6. Future Professionals are expected to be continuously working on school-related projects, assignments, clinic practical worksheets, reading theory, or test preparation during school hours.
7. Future Professionals must be prepared for each of their attended classroom and clinic floor schedules with their entire Student kit each day of attendance.This includes all items listed in the Student Kit located in the catalog.
8. Future Professionals will receive clock hours during the times they fully participate in their learning experience.
9. When Future Professionals are not scheduled with service appointments or are not scheduled to attend theory or a specialty class, they may focus on the following:
   1. Completion of clinic practical worksheets
   2. Completion of theory review worksheets
   3. Performing a service on another Future Professional
   4. Listening to or reading school resource center materials, including educational videos, audiotapes, and books
10. Future Professionals must comply with school personnel and Learning Leader’s assignments and requests as required by the curriculum and Future Professional guidelines and rules.
11. Future Professionals may not perform hair, skin, barber, or nail services outside of school unless authorized to do so by school administration. Conducting unauthorized hair, skin, barber, or nail services outside of school will be reported to the state board and may result in your inability to receive a professional license.
12. Future Professionals are responsible for their own kit and equipment and may use a clinic station drawer only while working at that clinic station. All kit, equipment, tools, and personal items must be secured in the Future Professionals assigned locker. Paul Mitchell The School Roanoke is not responsible for any lost or stolen articles.
13. Parking is allowed in assigned parking areas only or cars may be towed at the owner’s expense.
14. All clinic practical worksheets are due the end of each month by the end of school.
15. If a Future Professional fails to complete the practical skill assessments or required weekly theory hours they will be placed on the Back on Track List. Future Professionals have one week to get caught up before they receive a coaching advisory.
16. Theory Class: The school requires a Future Professional to complete all theory hours as part of their graduation requirements. Refer to the graduation requirements.